Privacy Policy

Effective date: 8th August 2025

Humid Studio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, engage our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details – name, email address, phone number, postal address.

  • Business details – company name, ABN, brand assets, photography, and design files you provide for projects.

  • Payment details – billing address, payment method (processed securely via third-party providers, we do not store card details).

  • Website usage information – IP address, browser type, and interactions with our site via cookies and analytics tools.

We only collect information necessary to provide our services or to comply with legal obligations.

2. How We Use Your Information

We use your personal information to:

  • Communicate with you about projects, proposals, and services.

  • Deliver and manage design projects.

  • Process payments and issue invoices.

  • Send marketing updates (only with your consent, and you can unsubscribe at any time).

  • Improve our website, services, and client experience.

3. How We Share Your Information

We will never sell or rent your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., website hosting, invoicing platforms, payment processors, file storage services).

  • Legal or regulatory authorities if required by law.
    Some of these providers may be located overseas; in these cases, we take reasonable steps to ensure they comply with relevant privacy standards.

4. Data Security

We store your information securely and take reasonable precautions to protect it from unauthorised access, loss, misuse, or disclosure. While no online service is 100% secure, we maintain industry-standard safeguards.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can adjust your browser settings to block or delete cookies, but this may affect site functionality.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or request deletion of your personal information.

  • Withdraw consent for marketing communications.

  • Request a copy of the personal data we hold about you.

If you are based in the EU/UK, these rights are in line with the General Data Protection Regulation (GDPR).

7. Retention of Information

We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Humid Studio
Email: hello@humidstudio.com.au
ABN: 42 273 831 206